Same-day priority courier delivery
Our new priority home coffee service is here!
Free Shipping excluding coffee machines
Free standard shipping for orders over $70.
This offer will automatically show at Checkout, if you are eligible:
Delivery must be received in person unless you’ve indicated in the order comments ‘an authority to leave’ If you order between Friday 1pm to Tuesday 1pm and choose ‘same day’, your order will be delivered on Tuesday before 5pm
Please note Australia post 'Safe Drop' policy which means there is no need to advise authority to leave at front door as the mailman will leave the parcel if its safe to do so. Please be advised that Australia post is not an insured service and in an event of non delivery claimed delivered by Australia Post, no refunds or re shipping are available. If you want to guarantee a safe delivery please request 'Require Signature' in the order comment and we will charge your card for $2.95.
All equipment and heavy goods deliveries are subject to our standard shipping fees as below. This excludes rural areas with charges subject to additional fees post-purchase. If you live in a rural area, simply choose the default courier option at checkout. Once your order is in, we will get in touch with a final TNT shipping quote and charge the shortfall. If you'd like to get a quote prior to purchase, please email to email@example.com
Equipment Processing and Delivery
Your quality coffee equipment will change your life and we know you’re keen for it to arrive quickly, safely and in perfect working order. If the delivery process does not meet your expectations, we want to hear about it. But in order to make sure your order is received on time and in great shape, it is important that we explain how it works:
I live interstates, what do I do if my machine breaks down?
Di Bartoli is a national company with a retail outlet in Sydney but we sell coffee machines to every state in Australia as well as to South East Asia. With an unparalleled technical knowhow of Prosumer machines, which we have been specializing in for the past 8 years, we have developed a National Service Agents Network that supports us in taking care of our warranties in all major capital cities. That means you do not need to send the machine back to Sydney, it will be looked after locally (please contact us for an advice on your local agent).
What happens if I live in a remote location outside a capital city?
Realistically, good service agents aren't available widely outside major capital cities. To cater for our remote customers, we developed a preventive scheme, aimed at minimizing breakdowns, as follows:
- Advice and a tailored solution for water quality
- Advice on the best power management to your machine
- Support material including step by step guide on how to perform the best cleaning routine for your model
- Advance cleaning routine support for the mechanically oriented
- Advice and guidance into parts and technical work required for DYI light servicing
- For Home Servicing kit click here