Why Choose Us

What we don't do for you:

  • We're not just an internet site, but you CAN buy stuff online
  • We are in business to change lives, not to make money. But we will walk away if not given the fair chance to also prosper from our passion
  • We don't like smoke screens, empty promises, sales pitches, lazy advice and sense of entitlement
  • We are probably not a good match if the reason why you're here isn't passion for good coffee

Cafe-style coffee isn’t just a press button. Seek a non-biased professional and caring advice from someone who would walk with you long after the machine lands on your bench.

Your Satisfaction is our passion

Here Is Why You Should Choose Di Bartoli

We care

We want you to experience the wonders of coffee as much as we know and love it, so we will aim at partnering with you in your journey, by sharing our knowledge and giving you the right tools.

We have a vision

Once you realise the effort, practice, beans choices and the gear involved with Cafe quality coffee, you might think: ‘I’m not a Barista, I’ll never get to that level’. Well you can. Di Bartoli made it possible!

We are unique

No other business in Australia has developed their entire business model and activities around the needs of the Home Barista and delivered consistently for over 10 years, like we did. That’s why it’s easier with us.

Experience counts

Our expertise speaks for us

My partner and I bring over 15 years of experience working with over 15,000 aspiring Home Baristas in all core elements of quality coffee:

  • Prosumer Equipment R&D, sourcing, consulting, training and supporting technically
  • Specialty coffee Roastery: sourcing specialty grade beans, designing profiles, bringing innovation, sharing our knowledge, inviting you in to explore and experiment
  • E-commerce that sees our products sent out to all corners of the country and supports loyally of our partners who enjoy speed, ease, transparency and recognition

We give

The best coffee equipment solutions for your business

We know that unless we stand out from the crowd we will not get the chance to connect with you so we do more of what we enjoy doing anyway and that’s adding value:

  • We walk you through your choices with ease and patience
  • We train you on how to operate your gear and achieve amazing results at home in a one on one personalised format
  • We make sure you follow all maintenance advise to protect your investment
  • We recommend a bean to your palate
  • We offer a free, unlimited support after your purchase
  • We invite you to enjoy all members specials unavailable to the public

We love our community

Going an extra mile in giving back to the coffee community

We’re known to be a bunch of geeks pulling shots all day but the internet is another playground we love! We are the oldest sponsor of coffeesnobs.com.au and active on other coffee forums, social media and industry events. We love hanging out on our Facebook page with our followers and we’re launching the first Facebook Home Barista Australia group soon.

We also love giving to our local community, get involved in school charities, women in business associations, young entrepreneurs’ initiatives, our local Chamber of Commerce and various cancer research causes. We also encourage feedback and an open dialogue so that we manage to deliver what you need and want and get better at it

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What's next

Onto the next exciting thing!

A

Download guide

Download our Buyer’s Guide with everything you need to know (minus pitch, myths and bias);

B

Complete our quest

Complete our QUEST and allow us to get to know you. We will give you a tailored short list shortly after that;

C

Membership

Sign up as a Member to receive the latest Members Only Specials;

D

Book A Call

Down to only 2 models and need an expert on the other line? Book a call with our Prosumer Specialist or book a visit to our store;

E

Get in Touch

Got any question on how to shop online, order, give gifts, get a voucher, exchange, sign up to a subscription? Ring our friendly and knowledgeable customer service

Testimonials

What people are saying

Tib Bortolin
Tib Bortolin
2022-10-16
Thanks to Benjamin in Customer Service for going above & beyond to make sure I received my Isomac Tea parts quickly. Less that 24 hours from ordering to delivery is very impressive for an interstate service. I highly recommend for customer experience, would definitely use again.
fanofvan
fanofvan
2022-08-12
I bought my Rocket Giotto and a couple of grinders from DiBartoli. I've had the machine serviced a few times and I regularly get my beans from them as well. Timing the beans purchase is sometimes tricky and I count on the freshness of the beans - date on bag! They provide a great, personalised customer experience. I'm particularly grateful to Ben who has looked after us so well! You won't be disappointed by DiBartoli!
scott Xavier
scott Xavier
2022-08-05
Repairing my Rocket Giotto machine was a 5 star experience. Renzo and his team could not do enough - it was a complex problem and they kept going until it was solved, and the charges were very fair and reasonable - even a discount for not working it out instantly. Do not go anywhere else - they are both skilled and honest, a rare combination.
Binh Nguyen
Binh Nguyen
2022-05-31
Great customer service, large range of machines and accessories I end up with Profitec 500 Pro from Di Bartoli after ringing around a few shops
Mick Warren
Mick Warren
2022-05-03
Great communication easy drop off and pick up. Our coffee machine is running great after it's service. Thanks
Anthony B
Anthony B
2022-02-20
Started with an old repair to a Bezzera at old Bondi junction shop to buying a new one non of which were hard sell, after the free course with new Bezzera machine to later Hottop bean roaster I release Renzo is a coffee expert that sells machines not just a salesman, looking back he sold me the gear I needed not what he wanted to sell like most do. Their beans very consistent too, this is a long term review not a quick one off
Wei S
Wei S
2022-02-09
Great customer service. Like their return service, I actually do not need go to Auspost, someone picked up from home.
Justin Davey
Justin Davey
2022-02-04
A number of years ago I purchased a Rocket R58 espresso machine from Di Bartoli. Over that time I have enjoyed many great coffees from a fantastic machine, but a while ago the machine had some issues. Renzo and all the staff were brilliant in getting the machine working perfectly again! I would not buy a coffee machine from anyone else after experiencing the quality support of Renzo and staff. Integrity is everything.
Shounak Bhattacharjee
Shounak Bhattacharjee
2022-01-25
I wish there was an extra star to rate!🌟 They are THE BEST in business. I have bought few coffee equipments from them; and tried almost all the coffee bean blends they offer. Great support from these passionate people whenever I faced any difficulty mastering the new espresso gears. I liked their Signature blend the most - the post-blending after individually roasting single origins works brilliantly.
Scott Wilson
Scott Wilson
2021-12-23
Great customer service. I had 3 machines in mind and couldn't make a decision... I had a phone consult and Ben walked me through the pros and cons of each model. There were a few very specific questions I had that he wasn't sure of, so he tested them out on the floor machines while on the phone to me. I bought and picked up the machine the same day, and couldn't be happier with the decision, price, and customer service.