Dear customers, DUE TO SHORTAGE OF STAFF WHO ARE ISOLATING, OUR ROSEBERY RETAIL STORE IS CURRENTLY CLOSED, BUT OUR E-SHOP IS OPEN 24/7 AND YOU CAN SHOP ONLINE FOR FRESH COFFEE BEANS DELIVERED TO YOUR DOOR. CLICK HERE FOR MORE.
Looking to buy a coffee machine this holiday season yet unsure which is the one for you? Are you buying a machine as a gift for your loved one and confused with the options?
THIS PAGE IS FOR YOU! READ ON
PLEASE NOTE: Due to the high volume of queries we only take bookings for our consultancy, and you can choose to have it either over the phone or in-store. If you're only starting out your research, read on:
There's no Cookie Cutter Solution no one machine that is right for everybody. All home models on our Most Popular Machines collection are of Prosumer grade, high end, built to last, provide temperature stability for espresso, ample steam pressure for few milky coffees, they all come with 12 months warranty and are all easily repaired in our Sydney workshop with parts available all year around. So your decision making won't rely on longevity, serviceability or built quality.
That also mean that Google reviews or product comparison sites will only tell you half of what you need to know to take a decision you will not regret.
So how DO I choose, you ask? You choose based on expected performance in your own unique circumstance. This type of knowledge can only be provided by our experienced machines specialists who know the machines in and out, work with home users for many years and after chatting to you, will have an insight into the results YOU want to achieve, so they can put it all together and point at a choice likely to make you happy for the long run. Working with over 15,000 home buyers in Australia in the past 15 years, our data shows that: if you end up rushing it and choosing based on someone else's experience, number of technical specifications, price or looks alone, you are likely to regret it.
Starting out? Newbie? If you've viewed the Most Popular Machines collection and unsure how to narrow the options down, if you are only at the start of your research, if you are unfamiliar with the difference between the various Prosumer level technologies, if this is a first-time Prosumer machine for home or if you are upgrading from non espresso coffee at home, we'd like to fill in the gap for you before helping you out with the shortlist or choosing between 2-3 models. Click below to learn more:
Got a shortlist? Chose a Technology? Are you upgrading from another Prosumer machine? Is this a second machine for the boat / holiday house / office? Are you buying a machine as a gift? Have you done the research, confident about technology and shortlisted 2-3 models? Read on: If you live outside of Sydney or unable to travel to Rosebery:
BOOK A CALL WITH OUR MACHINES' SPECIALIST AND HERE IS WHY:
If you ring us up, chances you won't be able to get through to our consultants as we'll be on a pre-booked call and our Customer Support team is not trained in consulting you with best machines option
Talking to us dissolves overwhelm and gives you the clarity you need for a confident decision
Booking saves you time waiting on the line or for someone to call you back
Booking saves you typing on live chat or on messenger
Booking saves you time waiting for our expert to be made available in the hub while consulting other pre-booked visits
Talking to us you get to know us a little too. Developing trust, learning we are real, caring and patient. There are no silly questions, we've heard it all, and we know what really matters!
Please note while we carry certain stock in all times, we are unable to guarantee immediate collection of your chosen model unless ordered online and confirmed ready. If you made a choice with our consultant in store and we don't have a box for you right then, you can choose to have it couriered to you or visit us again for collection. We would normally receive stock from our warehouse 2-3 business days from order.
