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Plan a store's visit to check out espresso machines? Book ahead and view our restricted hours before dropping by.

Contact us

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Starting on 26/5/2020, we will re-open to the public during these times:
 
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Important notice: 
  • We operate on site Mon - Frid 9am-5pm. During non-public hours, you can collect your online order from rear, drop your machine for service at rear and receive support over the phone / live chat / facebook / email. However there will be no access to the hub from the front doors and no in-person service outside the public times
  • All machines consultancy, including 'I just wanted to drop by for a quick chat' queries MUST be pre - booked. Click here to reserve your spot
  • We serve one customers one at a time. You may be asked to queue for your turn outside the doors. If you do not wish to queue and you are shopping for beans or any other gear (except equipment) we recommend you to order online and pick it up
  • Please keep 1.5m away from our staff 
  • Please use hand sanitizer before and after your visit to the hub 
  • Please do not touch the goods 
  • No cash payments 
  • If you feel unwell or have been in contact with a confirmed Covid-19 case please let our staff know and we will come out to you  
Unavailable services:
  • Espresso Bar – no takeaway or sit down 
  • Brew Bar – no ordering from menu or makers demonstration
  • Machines consultancy - view and chat only, no tasting nor customers hands-on operation 
  • No one on one or group training
  • No cupping events or other educational gigs
  • No offsite collection, repair or machines service. Home machine collection restricted to the elderly and disabled

We apologise for any inconvenience and we hope to reinstate those services in the near future once its safe to do so 

Welcome to the Di Bartoli Rosebery Coffee Hub

We are located at 647 Botany Rd, Rosebery, see directions below:

  • Plenty customers parking up front and at rear (entrance from Cressy St and left to Emanuel Lane)
  • 7 minutes walk from Green Square train station
  • Plenty buses running along Botany Road 
  • Open 7 days
 
 
 
OPERATING HOURS
OPEN 7 DAYS MONDAY - SUNDAY 
For Covid - 19 changes to operation click here  
 

Mon-Frid
9am-5pm

Saturday 
9am-4pm

Sunday 
10am-2pm

  • Fresh Specialty Beans
  • Coffee Equipment Sales & Consultancy (home, offices and commercial)
  • The largest retail showroom in Australia of all espresso and alternative brew makers, accessories and parts 
  • Repair and Service of your equipment
  • Espresso Bar and a Brew Bar
  • One on one coffee training
  • Coffee Appreciation for Groups
  • Community Events
  • Brewers & Technologies Demonstration 
 
In the market for a Coffee Machine?
 
 
 
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PHONE SUPPORT 02 9078 1388
 
Monday - Friday 9am-5pm 
Saturday - 9am-4pm
 
LIVE CHAT SUPPORT 
 
We are here on live chat, click the little chat box on the bottom right hand side and chat to us!
 
Monday - Friday 9am-5pm 
Saturday - 9am-4pm
 
EMAIL SUPPORT MONDAY - FRIDAY 9am-5pm
 
    Customer Service     support@dibartoli.com.au  
    General Inquiries     info@dibartoli.com.au
    Beans Subscription     subscription@dibartoli.com.au
    Technical Support     service@dibartoli.com.au
    Equipment Sales Public     sales@dibartoli.com.au
    Offices Sales & Support     work@dibartoli.com.au
    Wholesale & Commercial     wsale@dibartoli.com.au
    Marketing, PR & Media     branding@dibartoli.com.au
    Events     events@dibartoli.com.au
    Feedback     feedback@dibartoli.com.au

 

SUPPORT ON SOCIAL  - MONDAY - FRIDAY 9am-5pm  

Like our Facebook page and send us a PM
Follow us on Instagram and send us a DM
 
 SUNDAYS, PUBLIC HOLIDAY, BEFORE & AFTER HOURS SUPPORT
 
We do our best serve you all year, around the clock. We may not be as fast but we're proud of having an hour response time on Facebook. Like our Facebook page and send us a message there, we'll contact you as soon as we can. 
 
You can also email us on afterhours@dibartoli.com.au. If you require support buying a machine, leave us your number and we'll call you as soon as possible. But best is to request a call back here for consultancy. 
 
Please note: after-hours support is only available for urgent queries, including how to choose the right machine or difficulty at checkout. All other queries will be handled when we return to our desks.    
 
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