• We operate on site Mon - Frid 9am-5pm. During non-public hours, you can collect your online order from rear, drop your machine for service at rear and receive support over the phone / live chat / facebook / email. However there will be no access to the hub from the front doors and no in-person service outside the public times
  
• All machines consultancy, including 'I just wanted to drop by for a quick chat' queries MUST be pre - booked. Click here to reserve your spot
• We serve one customers one at a time. You may be asked to queue for your turn outside the doors. If you do not wish to queue and you are shopping for beans or any other gear (except equipment) we recommend you to order online and pick it up
• Please keep 1.5m away from our staff 
• Please use hand sanitizer before and after your visit to the hub 
• Please do not touch the goods 
• No cash payments 
• If you feel unwell or have been in contact with a confirmed Covid-19 case please let our staff know and we will come out to you  

• Espresso Bar – no takeaway or sit down 
• Brew Bar – no ordering from menu or makers demonstration
• Machines consultancy - view and chat only, no tasting nor customers hands-on operation 
• No one on one or group training
• No cupping events or other educational gigs
• No offsite collection, repair or machines service. Home machine collection restricted to the elderly and disabled

We apologise for any inconvenience and we hope to reinstate those services in the near future once its safe to do so 

We are located at 647 Botany Rd, Rosebery, see directions below: