Quality of water

Limescale is the worst enemy of all coffee machines.

We highly recommend using filtered water as it will prevent costly breakdown and will optimize the taste of the coffee. If you do not use filtered water you may end up servicing your machine more frequently, which will increase cost of the machine’s repair bill throughout its life.

espresso-scale

Digipure

The effective domestic water filtration solution

You will get the Digi Pure for only $99 instead of $139 if you purchase a machine from us (simply enter the code digipure at check out) and that includes a cartridge that lasts for 9-12 months. A replacement cartridge cost only $69 and you can order it online.

Cleaning & maintenance

Pamper your coffee machine

A comprehensive guide to cleaning and maintenance is attached to the machine you buy and will be covered in detail in your free training if picked up from the store. A backflushing powder is provided FREE with every machine.

1

Group Head

Backflush your group head every 1 kg of coffee with chemical powder

2

Drip Tray

Clean your drip tray every few days and clean your baskets in between coffees

3

Grinder

Clean you grinder every 6 months with Grindz pebbles​

Regular servicing

The go-to guys on coffee equipment maintenance

We recommend servicing your machine every 18 months. If you are not in Sydney, we can put you in touch with a nearby service technician for that purpose. You can read here what we usually do in general service, although details and prices will vary from one agent to another.