Testimonials
What People Are Saying
Trustindex verifies that the original source of the review is Google. Thanks to Benjamin in Customer Service for going above & beyond to make sure I received my Isomac Tea parts quickly. Less that 24 hours from ordering to delivery is very impressive for an interstate service. I highly recommend for customer experience, would definitely use again.Trustindex verifies that the original source of the review is Google. I bought my Rocket Giotto and a couple of grinders from DiBartoli. I've had the machine serviced a few times and I regularly get my beans from them as well. Timing the beans purchase is sometimes tricky and I count on the freshness of the beans - date on bag! They provide a great, personalised customer experience. I'm particularly grateful to Ben who has looked after us so well! You won't be disappointed by DiBartoli!Trustindex verifies that the original source of the review is Google. Repairing my Rocket Giotto machine was a 5 star experience. Renzo and his team could not do enough - it was a complex problem and they kept going until it was solved, and the charges were very fair and reasonable - even a discount for not working it out instantly. Do not go anywhere else - they are both skilled and honest, a rare combination.Trustindex verifies that the original source of the review is Google. Great customer service, large range of machines and accessories I end up with Profitec 500 Pro from Di Bartoli after ringing around a few shopsTrustindex verifies that the original source of the review is Google. Great communication easy drop off and pick up. Our coffee machine is running great after it's service. ThanksTrustindex verifies that the original source of the review is Google. Started with an old repair to a Bezzera at old Bondi junction shop to buying a new one non of which were hard sell, after the free course with new Bezzera machine to later Hottop bean roaster I release Renzo is a coffee expert that sells machines not just a salesman, looking back he sold me the gear I needed not what he wanted to sell like most do. Their beans very consistent too, this is a long term review not a quick one offTrustindex verifies that the original source of the review is Google. Great customer service. Like their return service, I actually do not need go to Auspost, someone picked up from home.Trustindex verifies that the original source of the review is Google. A number of years ago I purchased a Rocket R58 espresso machine from Di Bartoli. Over that time I have enjoyed many great coffees from a fantastic machine, but a while ago the machine had some issues. Renzo and all the staff were brilliant in getting the machine working perfectly again! I would not buy a coffee machine from anyone else after experiencing the quality support of Renzo and staff. Integrity is everything.Trustindex verifies that the original source of the review is Google. I wish there was an extra star to rate!🌟 They are THE BEST in business. I have bought few coffee equipments from them; and tried almost all the coffee bean blends they offer. Great support from these passionate people whenever I faced any difficulty mastering the new espresso gears. I liked their Signature blend the most - the post-blending after individually roasting single origins works brilliantly.Trustindex verifies that the original source of the review is Google. Great customer service. I had 3 machines in mind and couldn't make a decision... I had a phone consult and Ben walked me through the pros and cons of each model. There were a few very specific questions I had that he wasn't sure of, so he tested them out on the floor machines while on the phone to me. I bought and picked up the machine the same day, and couldn't be happier with the decision, price, and customer service.