Help & Support




Everything you wanted to know about choosing the right machine for you is available on our  Prosumer Equipment Buyer's Guide. Download it here.



How to Choose the Right Espresso Machine for you

Given the huge range of espresso machines on the market, many people find the process of choosing one, overwhelming. 

At Di Bartoli, we are committed to helping people understand the key differences between the myriad of machines, so you can make the right choice with confidence.

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How to Clean Your Prosumer Coffee Machines?


Bitterness? Rubber taste? Sharp sourness? Not what we would like our espresso machine to produce but a surprise we all wish we could avoid when it happens. Most likely, it's the 'coffee gunk' that builds up inside the group head's shower screen and slowly finds it way to your cup. No one wants to think 'maintenance' while buying a new machine, yet the reality is you cannot avoid it, but you can keep it simple. How then, do you keep it simple, easy and manageable? 



How to Clean Your Grinder

In order to produce predictable high quality coffee and avoid any unnecessary maintenance, it is important that your grinder be regularly cleaned, internally and externally.


  1. Doserless:  after the last coffee, unplug the grinder from its power. Use grinder brush to remove the excess grinds that may have built up inside the chute and on externals. We recommend the following for that: Grinder Minder Pallo
  2.  Doser: unplug the power, and use the brush to clean the excess powder from the doser chambers, if access is easy.




Roasted coffee beans have a shelf life of only a few weeks. What is more, if coffee is not stored appropriately, a number of chemical and biological changes can take place, making the coffee rancid, stale, mouldy, or worse.

When deciding on how to store your coffee it is worth taking these into account, by friiscoffeesavorandboxwhite.jpgunderstanding the ‘enemies’ of coffee:

  • Oxygen
  • Water or Moisture
  • Odours
  •  Light
  • Temperature variations

How to Troubleshoot your Espresso 

To understand how to troubleshoot our espresso shots, we need to understand what we are looking for. Here is a short definition of what espresso is:

What is Espresso?f1000024.jpg

Espresso is a full-flavored, concentrated form of coffee that is served in 30 ml “shots.” Espresso is made by forcing pressurized water through very finely ground coffee beans, at 85-95 degrees temperature, extracting in that process the aromatic oils, the sugars and the soluble out of the bean. Ideally, espresso should have a thick, reddish-brown crema, a potent aroma and balanced in flavour between the sweetness, the bitterness and the sourness, leaving a lingering after taste on the tongue minutes after drinking.



'How To Brew' Guides: 

How to Make Syphon Coffee

How to Make Chemex Coffee

How to Make V.60 Fretta Ice Coffee

How to Make AeroPress Coffee

How to Make Bruer Cold Drip Coffee

How to Make V.60 Filter Coffee

How to Make Coffee Using The Trinity One

How to Make Hario Cold Brew Bottle Coffee

How to Make Bellman Stove Top Coffee

How to Choose the Right Tamper