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Machine's Value Package

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We believe you deserve the best there is. And when it comes to Home Prosumer Equipment that means: top performing machines, fast and professional before and after sale support, keeping promises and an inclusive value you won’t be getting elsewhere.

This is why you don't get just a box, you get a full package with each machine you buy*:

*Please note the below inclusions are our standard all- year- around offer that may vary during SALE periods. If you landed on this page during a SALE, please refer back to the SALE T&C to find out if inclusions offer has changed. Unsure? Contact us

Free Inclusions:  

Training & Support

  • FREE in-store One on one 1 hour Home Barista Training whenever you're in Sydney, valid for 3 months from purchase
  • Interstate? FREE First Steps Guide - Call us as soon as your gear is on the bench and be prepared to pull the best shot of espresso you've ever made in under 10 minutes! 
  • FREE Unlimited post-sale support over the phone and email to support you in every step of your coffee journey 
  • Access to Exclusive Members offers
  • EXCLUSIVE access to our Machines Owners Facebook support group 

All machines come with:

  • Bench testing and calibration of your own machine to our standards
  • Grinder adjustment if requested 
  • Insured courier delivery on a skid to minimize damage in transit. In an event of a clear damage in transit, an immediate replacement unit is dispatched, once damage is assessed 
  • 12 months labour and parts warranty. Back to base to our local repair agents in all major capital cities or Di Bartoli in Sydney
  • FREE Self Service support with remote location customers