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IMPORTANT NOTICE: There are major delays with Australia Standard Post processing. If you order coffee beans, we recommend NOT to choose 'Free standard shipping' as beans quality will be affected. Instead choose Click & Collect, Express or Same Day, whichever is applicable. Find more here.
 

COVID-19

Di Bartoli Coffee is registered as a Covid Safe business. 
 
Update 1/9/2021 Major Delays in Shipping 
 
Due to the increase in online shopping and a large number of Australia Post workers  following covid orders and stay at home, the network is at capacity. To help clear backlog and resume timely deliveries, Australia Post suspends collection of all Parcel Post in NSW, ACT and VIC between Saturday Sep 4th 7am to Tuesday Sep 7th 7am. 
 
To avoid delays, we recommend you do not choose the 'free shipping' or 'standard post' option at checkout before Tuesday Sep 7th 7am. Instead: 
  • Local to 2018? Choose Click & Collect
  • In Sydney's eligible postcode? Choose 'Same Day' for delivery within 3 hours if ordered before 1pm - check your eligibility here
  • Sydney or in any other state? Please choose 'express' at checkout, Express no longer guaranteed next day delivery but it's Australia's Post fasted service these days, see more details here
 
Some delays may occur with interstate courier deliveries due to Covid cases in our TNT courier's depot. Contact us for an ETA if you order a machine and wish to know when to expect it.  There are no delay expected within Sydney.  
 
 
IF YOU PLACE AN ORDER BETWEEN FRIDAY SEP 3RD 1PM TO TUESDAY 7AM DO NOT CHOOSE 'FREE SHIPPING' OR 'STANDARD DELIVERY' AS YOUR YOUR ORDER WILL ONLY BE DISPATCHED ON TUESDAY   
 
 
 UPDATE 9/7/2021 - Sydney Lockdown: Hub is Closed for the Public
 
Due to further government lockdown restrictions, starting July 10th, the Rosebery Coffee Hub is closed to the public but we operate Click & Collect at rear entrance.
 
 
YES! YOU CAN STILL GRAB A BAG OF BEANS FROM THE HUB! THIS IS HOW:
  1. Order online
  2. Choose 'click & collect' at checkout
  3. Follow the instructions on the SMS you receive when it's ready for collection 
  4. Drive to Emanuel Lane at the back of our building (access from Cressy St)
  5. Buzz the gate, drive in and stay in your car, you will be handed over your order
 
THIS IS WHAT YOU CAN DO AT THE HUB UNTIL FURTHER NOTICE:
  1. Collect your online order - anything from beans to espresso machine 
  2. Drop off or collect your machine from service - all service / repair must be booked here
 
THE FOLLOWING SERVICES ARE CURRENTLY PAUSED:

1. Espresso equipment purchase and consultancy have moved online. We can have a video chat with you to take you through your decision making confidently. BOOK A CHAT WITH THE EXPERT HERE we also put  together everything you need to know before buying a coffee machine, and it's available here
 
2. In store one on one training has moved online! - BOOK A ZOOM HOME BARISTA TRAINING HERE 
 
3. Espresso and Brew Bars are closed
 
4. There is no browsing, demonstrating or buying in store. Our professional support team can help you to choose any product over a phone chat, facebook messenger or live chat. Check all our contact details here


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