Before Buying a Machine


All You Need to Know Before Buying a New Espresso Machine.. 

First up. Talk to us.

You are not alone. Like you, we're supporting right now many coffee lovers who are ready to take their coffee at home to the next level. That's what we do best!

The bad (?) news is that there's no cookie-cutter-fits-all solution, so even though we would really like giving you an off-the-shelf, bullet proof roadmap to the ONE, we really can't. And anyone that tells you otherwise, we'll question it. 

Do you know why? Because ALL the Prosumer models on our range CAN theoretically produce Cafe style quality at home for you. But not all of them are the right choice FOR YOU, nor can you achieve this quality with a machine alone. Click here to learn more about the basic ingredients to a perfect cup.  

If you choose on look, someone else's experience, or on price, chances are you will regret it!

The good news is that it's easily avoidable and we are here to take you through your options, clear the overwhelm AND help you save the regret! With 14 years experience ONLY selling, supporting and repairing Prosumer equipment, working closely with an amazing community of over 13,000 coffee lovers who partnered with us on their coffee journey (Check out what they have to say about their experience), we are your go-to solution for the right choice. 


We hear you say:

'All those machines look good', 'They all have raving reviews', 'My cousin has one of those', 'We've been researching for 6 months now..', 'They are all a look alike, how can we possibly choose one?'  

Forget Google reviews or You-Tube videos! Remember you are a unique individual. The best one for you is the one that features and behaves in a way that matches your set up, experience and expectation. No review will tell you that. 

It takes experience and knowledge in coffee, equipment and people, to guide you through this process successfully.


  1. It dissolves the overwhelm and gives you the clarity you need for a confident decision
  2. It saves you time waiting on the line or waiting for someone to call you back
  3. It saves you typing on live chat or on messenger
  4. It saves you time waiting for our expert to be made available in the hub while consulting other pre-booked visits
  5. It saves you the hassle of completing all the questions on our Quest questionnaire. In less busy times, we'll send you there to get to know your habits and likes better
  6. You get to know us a little too. Develop trust, create a conversation, learn we are real, caring and VERY patient. There are no silly questions nor judgement. We've seen it all. And we know what really matters

Is this your first Prosumer machine for home? Are you just starting out your research? Are you confused between Thermoblock, Single Boiler, Heat  Exchange and Double Boiler? Don't worry, we were all there. But just before we get to chatyou'd want to:

buyers guide



Do you prefer a tailored email with the BEST shortlist for YOU? Fill in the questionnaire below and help us to get to know you better. You will then receive a detailed quote with our recommendations, BEST offer and all you need to know about the process of your order. 


In Sydney? Like the face to face interaction? We have the largest Prosumer machines showroom in Sydney with all machines operational. Why not book a visit today? Here is what you can get out of it:

  1. It's easy and convenient. We're open 7 days, long hours, plenty of parking on site and carrying the machine from the venue to your boot is just part of the service..
  2. Nothing like seeing it in the flesh to help us envisioning it on our own bench
  3. We can be 100% sure it makes the coffee we love...,.(+grinder+the right beans+a skilled operator..)
  4. The quickest way from decision making to playing...
  5. Pick up tips and advice from those who live these machines 24/7 



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